![]() Network discovery tools are capable of generating these automatically. This is also a good opportunity to revise the contract and add on services as the company’s equipment base expands.Ī particularly useful tool when discussing capacity is the network topology map. The network inventory helps you assist the client in planning the infrastructure needed to support business plans. With this, you can alert the client about equipment replacement needs and discover future plans over the expansion of activities. The data gathered by network discovery provides excellent source material to take along to the Quarterly Business Reviews (QBRs) that you hold with your clients. Remote monitoring and management of the client’s system with network discovery helps your MSP to spot overcapacity storage that needs to be expanded and old drives that should be replaced. By getting a change management agreement from your client, you can profit from any new installations. The equipment that you could end up replacing includes some very large purchases, such as hard disks or even complete servers. Trying to identify expiring equipment and scheduling a replacement plan is a very difficult task, one that network discovery makes easy. You might even have a commission agreement with a network device supplier. As an MSP, you probably have a special charge for decommissioning equipment and introducing replacements. One use of this database is the ability to implement the amortization of equipment, sorting devices that are approaching the end of their service life. Once the network discovery system has populated the infrastructure inventory, that information can be sorted and searched in a number of ways. They also get status reports and attributes for each piece of equipment, such as manufacturer, model, serial number, and age. Network discovery tools don’t just list devices. Your network managers will need to blend the inventory with other sources of information to work out which new devices are employee-owned and authorized, so they can be ruled out of intrusion detection monitoring. How do you keep track of authorized devices on a network, and spot unauthorized devices? Although the network discovery service is not a lone tool in spotting intruder devices, getting a list of updates to the network inventory certainly provides a good place to start. The two phenomena of bring your own device (BYOD) and network intrusion arose simultaneously, and each complicates the other. Once the sweep of the target system finishes, the network discovery tool will compile a list of all devices encountered during the search. Network discovery functions in network monitoring systems are able to operate remotely. The network discovery system can give insight into exactly what’s under the client’s roof, so you can set an accurate price for your services with no surprises. It is difficult to agree to manage a network for a fixed price when you don’t know exactly what’s in the network. Auto-discovery sorts that problem out for you. Manually, this is impossible and error-prone, and not effective for a remote MSP relationship. Step one in any system administration job is to know exactly what equipment you have been put in charge of. A big problem any MSP Salesforce faces is that clients often don’t know exactly what equipment they have, and in what quantity. Your sales manager probably wants to promise the potential customer the moon, while the contracts manager will need to impose boundaries on the pricing and services contained in the agreement. Signing contracts with new customers is an imprecise art. Onboarding new customers is easier with Network Discovery It re-scans the client’s network periodically and updates the equipment log. In a strong monitoring environment, Network discovery doesn’t just happen once. However, the network discovery system will tell you when a piece of equipment has been added, moved, or removed. ![]() That includes the devices that manage traffic and the endpoints that the client’s staff use.Īs a remote manager, you aren’t able to keep track of what client managers do with their devices. What does Network Discovery really “discover”?Ī network discovery function is an automatic system search that finds all devices that are connected to the network.
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